Support

Need help with Fond? Email us at hello@fond.kitchen. For the fastest help, write from the email address on your Fond account and include the device you are using.

What we can help with

• Signing in or managing your account
• Importing recipes from links, photos, screenshots, or pasted text
• Meal planning, shopping lists, pantry settings, and cook mode
• August questions, limits, and unexpected answers
• Subscription, billing, restore purchase, or cancellation questions
• Bug reports, crashes, and feature requests

Billing and subscriptions

If you subscribed through Apple or Google Play, purchases, renewals, and cancellations are managed by the app store where you subscribed. Email us if something looks wrong in Fond after you restore purchases.

Account deletion and privacy

For account deletion, data export, privacy, or security requests, email hello@fond.kitchen with the subject line "Fond account request". You can also review our Privacy Policy and Terms of Use.

Response time

We are a small team and usually reply within a few business days.