Support
Fond is operated by Fond Kitchen, a French société par actions simplifiée (SAS) with share capital of €500, registered with the Paris Trade and Companies Register under 130 417 363 R.C.S. Paris. Its registered office is 173 rue de Courcelles, 75017 Paris, France. See our Legal Notice.
Need help with Fond? Email us at hello@fond.kitchen. For the fastest help, write from the email address on your Fond account and include the device you are using.
What we can help with
- Signing in or managing your account
- Importing recipes from links, photos, screenshots, or pasted text
- Meal planning, shopping lists, pantry settings, and cook mode
- August questions, limits, and unexpected answers
- Subscription, billing, restore purchase, or cancellation questions
- Bug reports, crashes, and feature requests
Billing and subscriptions
If you subscribed through Apple or Google Play, purchases, renewals, and cancellations are managed by the app store where you subscribed. Email us if something looks wrong in Fond after you restore purchases.
Account deletion and privacy
For account deletion, data export, privacy, or security requests, review Delete your Fond account or email hello@fond.kitchen with the subject line "Fond account request". You can also review our Privacy Policy and Terms of Use.
Response time
We are a small team and usually reply within a few business days.
Contact Fond Kitchen at hello@fond.kitchen, by phone at +33 6 99 95 21 14, or by post at 173 rue de Courcelles, 75017 Paris, France.